Privacy Policy

Last Updated: March 15, 2025

Introduction

At rivenoxalaro, we take your privacy seriously. This policy explains how we collect, use, store, and protect your personal information when you use our financial forecasting platform. We're committed to transparency about our data practices and ensuring you understand your rights regarding your personal information.

This privacy policy applies to all users of rivenoxalaro.com and our associated services. By using our platform, you agree to the collection and use of information in accordance with this policy. We encourage you to read this document carefully and contact us if you have any questions.

Information We Collect

We collect several types of information to provide and improve our services. This includes information you provide directly, information collected automatically, and information from third-party sources when applicable.

Personal Information You Provide:

  • Name, email address, and contact details when you create an account
  • Financial information necessary for forecasting services
  • Communication preferences and profile settings
  • Payment information for premium services (processed securely)
  • Feedback, survey responses, and customer service interactions

We also automatically collect certain technical information including IP address, browser type, device information, and usage patterns. This helps us understand how our platform is used and improve the user experience. Cookie data and session information are collected to maintain your preferences and provide personalized services.

How We Use Your Information

Your information enables us to provide accurate financial forecasting services and maintain platform security. We use data analytics to improve our algorithms and provide better predictions for your financial planning needs.

Service Delivery

Processing your financial data to generate accurate forecasts and provide personalized recommendations for your financial planning.

Communication

Sending important updates about your account, security notifications, and relevant financial insights based on your preferences.

Platform Improvement

Analyzing usage patterns to enhance our forecasting algorithms and develop new features that benefit our user community.

Security & Compliance

Monitoring for fraudulent activity, ensuring compliance with financial regulations, and protecting user accounts from unauthorized access.

Data Sharing and Third Parties

We don't sell your personal information to third parties. However, we may share certain information with trusted service providers who help us operate our platform. These partnerships are governed by strict data protection agreements.

Financial data may be shared with regulatory authorities when required by law or to comply with legal obligations. We also work with payment processors for subscription services and cloud providers for secure data storage. All third-party relationships are carefully vetted to ensure they meet our privacy standards.

Your Rights and Choices

Under UK data protection laws, you have significant rights regarding your personal information. We've made it easy to exercise these rights through your account settings or by contacting our privacy team directly.

Access Your Data

Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.

Correct Information

Update or correct any inaccurate personal information in your account at any time through your profile settings.

Delete Your Data

Request deletion of your personal information, subject to legal and legitimate business requirements for retention.

Control Processing

Object to certain types of data processing or request that we restrict how your information is used for specific purposes.

To exercise any of these rights, simply email us at info@rivenoxalaro.com or use the privacy controls in your account dashboard. We'll respond to your request within 30 days and may need to verify your identity to protect your information.

Data Security and Protection

We employ industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure servers, and regular security audits.

Financial data is encrypted both in transit and at rest using advanced encryption protocols. We maintain secure backup systems and have incident response procedures in place. Our staff receive regular training on data protection practices, and access to personal information is strictly limited on a need-to-know basis.

While we implement strong security measures, please remember that no system is completely secure. We encourage you to use strong passwords, enable two-factor authentication, and report any suspicious activity on your account immediately.

Data Retention

We retain personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and regulatory requirements.

Data Type Retention Period Purpose
Account Information Until account deletion + 12 months Service provision and legal compliance
Financial Data 7 years after account closure Regulatory compliance and audit requirements
Usage Analytics 24 months Platform improvement and security
Communication Records 3 years Customer service and dispute resolution

When data reaches the end of its retention period, it's securely deleted or anonymized. You can request early deletion of your information, though some data may need to be retained for legal or regulatory reasons.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These help us remember your preferences, analyze site usage, and provide personalized content. You can control cookie settings through your browser preferences.

Essential cookies are necessary for the platform to function properly and cannot be disabled. Analytics cookies help us understand how users interact with our site, while preference cookies remember your settings and choices. We don't use advertising cookies or tracking for marketing purposes by third parties.

You can opt out of non-essential cookies at any time through our cookie preferences center or your browser settings. This won't affect your ability to use our core financial forecasting services.

International Data Transfers

While we primarily process data within the United Kingdom, some of our service providers may process information internationally. When this occurs, we ensure appropriate safeguards are in place to protect your information according to UK and EU data protection standards.

Any international transfers are governed by adequacy decisions, standard contractual clauses, or other approved transfer mechanisms. We regularly review our international processing arrangements to ensure continued protection of your data rights.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we'll notify you through your account email and provide a prominent notice on our platform.

The date at the top of this policy indicates when it was last revised. We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.

Contact Our Privacy Team

Questions about this privacy policy or your personal data?

Email: info@rivenoxalaro.com

Address: 11 King St, Kingswood, Bristol BS15 1DL, United Kingdom

Phone: +447843526679

We respond to privacy inquiries within 2 business days